Pawp Reviews

Pawp.com offers a telehealth and emergency fund service for pets. The monthly cost for the complete program, which includes unlimited 24/7 telehealth coverage and up to $3,000 one-time per annum emergency reimbursement, is $24. There is also a telehealth-only option available for a one-time fee of $99 per annum, with the possibility to add the Emergency Fund for an additional $14 per month. However, the rate for the optional Emergency Fund has been adjusted to $19 per month as of July 2023. Pawp's services are designed to provide round-the-clock care for pets, ensuring better outcomes and longer lives.

Pawp.com is known for its 24/7 online veterinary services which provide pet owners with instant access to licensed veterinarians and pet health professionals. The platform offers unlimited, on-demand visits, personalized care plans, and ongoing support for pet health issues. Additionally, Pawp emphasizes continuous care for pets, which includes regular reminders and recommendations for pet health maintenance. The service is designed to be a comprehensive solution for pet care, offering virtual consultations and expert advice to ensure pets receive the best possible care for longer, healthier lives.

When making a purchase on Pawp.com, a pre-authorization check is conducted by placing a temporary hold of $1.00 on the payment method to validate its authenticity and ensure it is valid and activated for use. This is not a charge, and the authorization will typically be removed within five business days, depending on the bank's policies. For free trials, a payment method is required to verify the identity of the account holder and prevent the misuse of multiple accounts for free benefits. This also facilitates a smooth transition to a paid membership after the trial period. Reactivating a membership involves adding payment method information and selecting the Activate button. For Autoship orders, the payment method is charged as soon as the order is submitted and subsequently based on the chosen delivery frequency.

Pawp.com has a specific return policy for pharmacy orders, where returns and refunds are handled on a case-by-case basis. Generally, returns are not processed, but a refund may be available depending on the circumstances. Concerning shipping, orders are shipped via carriers like DHL, UPS, USPS, Fedex, and XParcel. Most orders are shipped the same business day, and shipping is free for Silver and Gold Paw V.I.P.P. members. The return policy for unopened and unused items allows for a full refund within 30 days from receipt, with a $19 return shipping fee. Opened items that are undamaged may be returned within 30 days for a partial refund, minus a 20% restocking fee. Items damaged in shipping or defective can be returned for a full refund or exchange within 30 days, with the shipping cost for the replacement item included.

To sign up for Pawp, one can visit the Pawp website and click on the "Get Started" button. The process involves filling out a Pet Info form with details such as the pet's name, sex, breed, age, and weight, followed by the owner's information including name, email, and zip code. A payment method is required to pay the first monthly fee. After the initial setup, a meeting with a licensed vet for an initial consultation is scheduled. Once these steps are completed, the account is active and ready to use.

To sign up for Pawp.com, head to the website and click on the "Get Started" button. Fill out the Pet Info form with details such as name, sex, breed, age, and weight of your pet. Next, provide information about yourself including name, email, and zip code. You will also need to provide payment information to pay the first monthly fee. After these steps, you can meet with a licensed vet for an initial consultation. Once completed, you will have access to the services offered.

Pawp offers a variety of services designed to provide comprehensive care for pets. These include 24/7 access to licensed vets, instant and unlimited video chats, personalized vet recommendations, and a $3,000 emergency protection fund. The membership also covers up to 6 pets and provides ongoing care instructions and reminders, outcome-based care plans, and vetted content and resources. Additionally, Pawp offers unlimited, on-demand check-ins and follow-ups with their team of veterinary doctors and nurses.